We are Cumbria’s leading care and support provider for adults and children with disabilities.

Our vision is for children, young people and adults with learning and other difficulties in Cumbria to live a fulfilling life, in the way they want and with the support they choose.

We will achieve our vision by:

Offering high-quality care and support to people which is centred on individual needs, offers choice, and promotes independence.
Creating opportunities that people want through offering a diverse range of services which enable people to develop, achieve and reach their potential.
Employing good quality, suitable staff that we value and support because we recognise that a happy workforce does the best job.
Working with other organisations and our communities to promote understanding, equality of opportunity, and inclusion.

Each one of our employees strives to work to our core values in everything they do.

We are committed to providing a person-centred, inclusive and positive environment in our facilities and social enterprises for those that we support and our visitors.

What makes us different

Our Story

Created in 1986 as a partnership between the NHS, Social Services and local charities such as MIND and Impact Housing, West House soon established itself as a care and support provider specialising in helping people feel and be a part of their local community.

West House became an independent Industrial and Provident Society in 1996. Since then the organisation has continued to grow whilst still remaining true to its vision of creating better lives for people.

We are now both one of the largest voluntary organisations and a major employer in Cumbria, with over 400 care and support staff. We support over 200 adults and over 150 children at home and in the community.

West House is a charitable membership organisation, with around 60 shareholding members. Our membership comes from three groups: people who use our services, family carers, and supporters. The membership elects 12 people to represent them on the Management Board. This Board elects two Co-Chairs to lead the organisation, one of whom will always be someone who uses our services.

We are currently undertaking a Strategic Review, to improve the services we deliver at West House. You can see our Plan on a Page here: Transforming-West-House.

Supporting Cumbrians in our Community for over 30 years

Tailor-made quality support for people of all ages. How can we help? Choose your service below.

Children & Young People

Adults

In the Community

In the Workplace

Find out what services and spaces we have available in West Cumbria.

Our locations