Our Senior Team

James Cox, CEO

My responsibilities: As CEO I act as the responsible person for all our services that are registered with and regulated by the Care Quality Commission.

I act as Company Secretary on behalf of the West House Management Board. I have chaired the Cumbria Learning Disability Provider Forum for the last five years and I am particularly interested in how organisations can work together to develop services and improve the lives of the people and families we support in Cumbria.

I am the Data Protection Officer for West House.

For advice, concerns or information about General Data Protection Regulations (GDPR), for information or to contact other learning disability service providers in Cumbria, or if you would like to be a member of the West House Management Board.

Catherine Parker, Director of Improvements

My responsibilities:

I am the Responsible Individual for Ofsted and work closely with our children’s services.

I am undertaking a 12-month review of the West House Management Board. I attend monthly inductions with the CEO to welcome new staff. I continue to chair the bi- monthly support worker group meeting with representatives from each service. I work part time.

For information or advice about safeguarding children, to submit a formal complaint, or if you are a member of staff and want to join the Support Worker’s Forum.

Lesley Reid, Operations Director

My responsibilities: I am Operational Director for our Community Activities and Social Enterprise services.

This includes day opportunities, evenings and weekends, community based support, education, employment, social and recreation.

For information about community services, education and social enterprise services, please contact Lesley.

Katie Winrow, Business Director

My responsibilities: As Business Director, I am responsible for ensuring the financial viability and stability of West House via effective management of contracts, developing and implementing plans for sustainable growth and delivering system and process improvements to deliver efficiencies and improve quality.

Nisha Merrett, People & Development Director

My responsibilities:

As People & Development Director, I oversee HR, Training and Payroll services at West House, I work closely with the Operational Team to ensure the needs of the people we support are met in line with our organisational Mission whilst supporting the health and wellbeing of our workforce.

For information or advice about terms and conditions, career development opportunities, employee health and wellbeing, training and to submit a formal complaint.

Alan Scott, Operations Director

My responsibilities: I am one of three Registered Managers for our Domiciliary (support at home) services.

I am the project lead for Positive Behaviour Support (PBS) and the organisational lead for safeguarding across adult services.

Advice or information about Safeguarding, Mental Capacity Act, Deprivation of Liberty, Team Teach or Positive Behaviour Support.

Would you like to be a part of the West House team?

Do you want to make a positive difference in someone’s life every single day? At West House, we pride ourselves on recruiting local people that are invested in the community we serve.