Reports

We are registered and monitored by the Care Quality Commission and Ofsted.

Care Quality Commission ratings

West House is registered with the Care Quality Commission to provide two regulated activities:
1. ‘Personal care’ from our Domiciliary Care Service to people living in their own homes.
2. ‘Accommodation for persons who require nursing or personal care’ in our residential care homes – though none are registered to provide nursing care.

You can read the Care Quality Commission’s inspection reports and see how well each of our services are rated. (*Service no longer registered with CQC )

CQC overall rating: Good  |  Date: 13th Dec 2017  |  See the report
CQC overall rating: Good  |  Date: 9th July 2019  |  See the report
CQC overall rating: Good  |  Date: 26th May 2018  |  See the report
CQC overall rating: Good  |  Date: 20th Feb 2019  |  See the report
CQC overall rating: Good  |  Date: 29th Mar 2019  |  See the report
CQC overall rating: Good  |  Date: 20th June 2019  |  See the report
CQC overall rating: N/A  |  Date: N/A  |  View archived CQC profile
CQC overall rating: N/A  |  Date: N/A  |  View archived CQC profile<
CQC overall rating: N/A  |  Date: N/A  |  View archived CQC profile

Ofsted reports

Our children’s services are inspected by Ofsted. We are pleased to say that all our services are rated as ‘Good’ or ‘Outstanding’.

‘Always remember that you are absolutely unique, just like everyone else’

Margaret Mead

Each one of our employees strives to work to our core values in everything they do.

We are committed to providing a person-centred, inclusive and positive environment in our facilities and social enterprises for those that we support and our visitors.

Supporting Cumbrians in our Community for over 30 years

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