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Confidential support for our employees

Are you a West House staff member?

We are pleased to be able to offer you a free confidential counselling service via Life Works.
Simply follow the link which you should have received via your work email from Life Works, use the verification code and complete the sign-up process.

You can contact the counselling service anytime either online using the chat facility or via telephone number 0800 169 1920. The site also gives you access to a host of other advice and support ranging from family, health, life, money and work.

If you need assistance to complete the sign-up process please contact the HR Team at

Each one of our employees strives to work to our core values in everything they do.

We are committed to providing a person-centred, inclusive and positive environment in our facilities and social enterprises for those that we support and our visitors.